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Care that travels with you, every step of the way.

From your first inquiry to your safe return home — we coordinate visas, travel, treatment, billing and translation, so all you focus on is getting better.

Accredited
Care
10+ Centres
of Excellence
200+
Specialists
Dedicated
International Desk
24/7
Support

Your care, every step of the way

01

Before you travel

  • Share your medical history and reports
  • Receive a preliminary review and treatment plan
  • Get cost estimates and timelines
  • Visa and travel guidance
02

During your stay

  • Airport pickup and transport coordination
  • Priority scheduling for consultations and procedures
  • Dedicated care coordinator
  • Comfortable inpatient or outpatient experience
03

After you return home

  • Follow-up consultations (remote where needed)
  • Recovery guidance and medication plans
  • Ongoing communication with your local doctor
Our capabilities

Comprehensive care for international patients.

Specialist care, coordinated for your visit.

Access specialist care across multiple disciplines, coordinated into a single treatment plan from your first consultation to your safe return home.

  • Cardiology & vascular
  • Neurology
  • Endocrinology
  • Oncology
  • Gastroenterology
  • 25+ more

Surgical care, planned and carried out with precision.

From minimally invasive procedures to complex surgeries, delivered with structured operative planning and multidisciplinary support.

  • Minimally invasive
  • Day surgery
  • Orthopaedic
  • General surgery
  • ENT
  • Ophthalmic

Fast, reliable testing — most results back the same day.

On-site imaging, lab and screening to support timely decisions before and during your stay.

  • MRI & CT
  • Ultrasound
  • Pathology
  • Cardiac imaging
  • Health screening
  • Genetic testing

Travel, stay and care — handled by one coordinator.

Travel, accommodation, and patient coordination services designed to fit your journey, with a single point of contact throughout.

  • Visa & travel letters
  • Airport transfer
  • Accommodation
  • Translation services
  • Billing support
  • Aftercare follow-up
Coverage partners

International insurance providers

We work directly with the major international insurers so your treatment can be coordinated, billed, and reimbursed without surprises.

On-site support

Support during your stay

Practical services that make travelling for care feel taken care of — from arrival to recovery.

Airport pickup
Accommodation support
Private rooms
Wi-Fi
Interpreter services
Concierge support
Dietary support
Family communication
Payment support
Wellness & recovery
Before you arrive

Travel resources

Official sources for visas, currency, time zones, and tourism — bookmark before you fly.

Security advisories. Always check with your embassy or foreign-affairs office for the latest guidance before travelling.

Why choose
Nakasero Hospital?

  • Structured international patient programme
  • Transparent treatment planning and pricing
  • Shorter waiting times for procedures
  • Integrated diagnostics and specialist care
  • Dedicated support team from arrival to departure
Nakasero Hospital building
Annett Nakamatte, heart surgery patient Service excellence
Patient stories

After my cardiac surgery at Nakasero Hospital, I received exceptional follow-up care that helped me regain my strength. The team treated me like family from the very first consultation.

Before you travel

Planning support

A short checklist of what to gather before your case review, and the practical things our team coordinates for you.

What you will need

  • Medical reports and history
  • Passport and travel documents
  • Insurance details (if applicable)

What we help you with

  • Treatment planning
  • Cost estimates
  • Travel coordination
  • Accommodation guidance
Common questions

Frequently asked questions

How long does it take to get a treatment plan?

Most international patients receive a preliminary treatment plan within 3–5 working days after we receive your medical records.

Do you assist with visas?

Yes — our international team can issue letters of invitation and guide you through Uganda's medical visa process.

Can I get a cost estimate before travelling?

We provide transparent, itemised cost estimates after your initial case review so you can plan with confidence.

Will I have a dedicated contact person?

Every international patient is assigned a care coordinator who is your single point of contact from enquiry to discharge.

Can my family accompany me?

Yes. We can support visa coordination and accommodation guidance for travelling companions.

View more FAQs
Ready when you are

Plan your visit with confidence.

Speak with a Nakasero international coordinator this week — or call our 24/7 line if you need care right now.

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