Hospital alert: Updated visitation guidelines currently in effect. Please review before your visit.

Receive expert care, wherever you are.

Every detail of your journey is managed by a dedicated team. From first enquiry to safe return home, you are in expert hands.

Accredited
Care
10+ Centres
of Excellence
200+
Specialists
Dedicated
International Desk
24/7
Support
How It Works

Trust a process designed around your circumstances.

01

Before you travel

  • Share your medical history and reports
  • Receive a preliminary review and treatment plan
  • Get cost estimates and timelines
  • Visa and travel guidance
02

During your stay

  • Airport pickup and transport coordination
  • Priority scheduling for consultations and procedures
  • Dedicated care coordinator
  • Comfortable inpatient or outpatient experience
03

After you return home

  • Follow-up consultations (remote where needed)
  • Recovery guidance and medication plans
  • Ongoing communication with your local doctor
Our capabilities

Expect clinical depth across every discipline.

Specialist care, coordinated for your visit.

Access specialist care across multiple disciplines, coordinated into a single treatment plan from your first consultation to your safe return home.

  • Cardiology & vascular
  • Neurology
  • Endocrinology
  • Oncology
  • Gastroenterology
  • 25+ more

Surgical care, planned and carried out with precision.

From minimally invasive procedures to complex surgeries, delivered with structured operative planning and multidisciplinary support.

  • Minimally invasive
  • Day surgery
  • Orthopaedic
  • General surgery
  • ENT
  • Ophthalmic

Fast, reliable testing — most results back the same day.

On-site imaging, lab and screening to support timely decisions before and during your stay.

  • MRI & CT
  • Ultrasound
  • Pathology
  • Cardiac imaging
  • Health screening
  • Genetic testing

Travel, stay and care — handled by one coordinator.

Travel, accommodation, and patient coordination services designed to fit your journey, with a single point of contact throughout.

  • Visa & travel letters
  • Airport transfer
  • Accommodation
  • Translation services
  • Billing support
  • Aftercare follow-up
While you are with us

Know that your comfort is as important as your care.

Everything here is in place so you can focus entirely on getting better.

Airport pickup
Accommodation support
Private rooms
Wi-Fi
Interpreter services
Concierge support
Dietary support
Family communication
Payment support
Wellness & recovery
Travel Resources

Know the essentials for your visit.

Practical references to help you prepare and plan with confidence.

Security advisories. Always check with your embassy or foreign-affairs office for the latest guidance before travelling.
The Right Choice

Expect a programme built on transparency,
expertise and support.

  • Structured international patient programme
  • Transparent treatment planning and pricing
  • Shorter waiting times for procedures
  • Integrated diagnostics and specialist care
  • Dedicated support team from arrival to departure
Nakasero Hospital building
Annett Nakamatte, heart surgery patient Service excellence
Patient stories

After my cardiac surgery at Nakasero Hospital, I received exceptional follow-up care that helped me regain my strength. The team treated me like family from the very first consultation.

Before you travel

Prepare everything your care team needs.

A simple checklist of what to bring and what to expect from us before your first appointment.

What you will need

  • Medical reports and history
  • Passport and travel documents
  • Insurance details (if applicable)

What we help you with

  • Treatment planning
  • Cost estimates
  • Travel coordination
  • Accommodation guidance
Common questions

Find the answers most international patients look for.

How long does it take to get a treatment plan?

Most international patients receive a preliminary treatment plan within 3–5 working days after we receive your medical records.

Do you assist with visas?

Yes — our international team can issue letters of invitation and guide you through Uganda's medical visa process.

Can I get a cost estimate before travelling?

We provide transparent, itemised cost estimates after your initial case review so you can plan with confidence.

Will I have a dedicated contact person?

Every international patient is assigned a care coordinator who is your single point of contact from enquiry to discharge.

Can my family accompany me?

Yes. We can support visa coordination and accommodation guidance for travelling companions.

View more FAQs
Coverage partners

Verify your insurance.

We work directly with the major international insurers so your treatment can be coordinated, billed, and reimbursed without surprises.

Get in Touch

Take the step that puts your care in motion.

Your dedicated international patient team is available around the clock — for enquiries, appointments, or urgent care.

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